banditPrivacy Policy

This page describes what we collect when you use bandit and how we keep that data protected. We take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or wager on football, live casino tables, slots, or esports markets, we collect certain information. We use that information only to operate our platform, verify your identity, process your transactions, and comply with law.

We do not sell your data to third parties for marketing. We do not share your financial details with other gambling operators. We encrypt your password and personal information. Our servers may sit outside your home jurisdiction, but we apply the same security standards everywhere we operate. This policy explains what we collect, how we use it, and what rights you have.

If you have questions about your privacy on bandit or how we handle your data, contact our support team via in-app help or email.

What We Collect on bandit

We collect information you provide during account registration and verification. This includes your full name, email address, date of birth, phone number, and residential address. We collect this information to verify your identity (KYC), comply with anti-money-laundering regulations, and contact you about your account or promotions.

We also collect financial information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record your transaction details, the amount, and the date. We do not store your full payment method details—your bank or payment processor retains that information. We collect it only to process your deposit and withdrawal requests.

We collect technical data. When you use bandit on your device, we log your IP address, device type, browser type, and operating system. We use cookies and similar tracking technologies to recognize you when you return, to remember your preferences, and to improve our platform performance.

How We Use Your Data on bandit

We use your data to provide our service. This means verifying your identity, processing your deposits and withdrawals, calculating your cashback and tier status, settling wagers, and delivering game results in real time. Without your data, we cannot operate bandit.

We use your data to comply with law. We are required by anti-money-laundering (AML) regulations to verify who you are and monitor your account for suspicious activity. We may share your information with regulatory authorities if we are legally compelled to do so.

We use your data to communicate with you. We send you account confirmations, transaction receipts, promotional offers (if you opt in), and support responses. We do not send unsolicited marketing emails unless you have explicitly asked us to do so.

Third-Party Processors and Data Sharing

We work with third-party processors to deliver our service. This includes payment processors (to handle your mobile banking, local payment, online payment, e-wallet, and bank transfer deposits), hosting providers (to store your account data), and customer support platforms (to answer your questions). These processors are contractually bound to keep your data confidential and use it only to provide services to us.

We do not sell your data to marketing companies, data brokers, or other gambling operators. We do not share your financial information with unrelated third parties. In rare cases, we may be legally required to disclose your information to regulatory authorities or law enforcement.

Members in Jakarta, Surabaya, Bandung, Medan, and Semarang have the same data protections as all other bandit users. We apply one privacy standard globally.

Cookies and Tracking Technologies

We use cookies to improve your experience on bandit. Cookies are small files stored on your device that help us recognize you when you return, remember your preferences (like your preferred language or time zone), and track how you use our platform. This helps us detect fraud and improve our service.

You can control cookies in your browser settings. If you disable cookies, some features of bandit may not work correctly. We do not use third-party tracking pixels for advertising purposes—we only use cookies to operate our own platform.

Your Rights and Data Access

You have the right to access your data. Log into your bandit account at any time to view your personal information, account balance, transaction history, and activity logs. You can download a copy of your data in standard format if you request it via email.

You have the right to correct inaccurate information. If your registered name or address is wrong, contact our support team and we will update it. You have the right to close your account and request deletion of your data, subject to legal retention requirements (we may need to keep records for anti-money-laundering compliance).

If you believe we have misused your data or violated your privacy, contact us immediately. We will investigate and respond within a reasonable timeframe.

Data Retention and Jurisdiction

We retain your personal data as long as your account is active. After you close your account, we retain certain information for legal and compliance reasons—typically for a period defined by anti-money-laundering regulations. We do not retain data longer than necessary.

Our servers may be located outside your jurisdiction. Data transferred across borders is protected by the same encryption and security standards we apply everywhere. By using bandit, you consent to your data being processed and stored in locations we designate, provided those locations meet our security standards.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practice or legal requirements. We will notify you of material changes via email or by posting a notice in your account. Your continued use of bandit after such notification constitutes acceptance of the updated policy.

Your privacy is important to us. We commit to protecting your data, using it only for legitimate purposes, and being transparent about how we operate. If you have questions or concerns about your privacy on bandit, contact our support team anytime.